Effective Date: September 21, 2023
Thank you for choosing Tor Design for your shopping needs. We're pleased to offer worldwide shipping to bring our products to customers around the globe. To ensure a smooth and transparent shopping experience, please review our shipping policy below.
1. Shipping Information:
4801, Moldova, Criuleni
31 August str., 128
Phone: +373 69 170 732
2. Shipping Destinations:
We offer worldwide shipping, so you can enjoy our products no matter where you are located. Please note that shipping fees and delivery times may vary based on your destination.
3. Shipping Methods:
We offer a variety of shipping methods to accommodate your needs, including:
Standard Shipping: Your order will be shipped using our standard shipping method. Delivery times may vary depending on your location and local customs regulations. You will receive a tracking number once your order has been shipped.
4. Shipping Costs:
Shipping costs are calculated at checkout based on your selected shipping method and the destination address. We may offer free shipping promotions from time to time, so be sure to check for any ongoing offers.
5. Order Processing Time:
We aim to process and ship your order as quickly as possible. Typically, orders are processed within 1-2 business days after payment confirmation. If there are any delays due to unforeseen circumstances, we will notify you promptly.
6. Estimated Delivery Time:
The estimated delivery time depends on your location and the shipping method selected. Please note that delivery times are approximate and may vary due to factors beyond our control, such as weather, customs clearance, or holidays.
7. Tracking Your Order:
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimate its arrival.
8. Order Status and Updates:
You can check the status of your order by logging into your Tor Design account or by contacting our customer support team at email@example.com or +373 69 170 732.
9. Shipping Issues and Returns:
If you encounter any issues with your shipment, such as damaged or missing items, please contact us within 7 days of receiving your order. For returns and exchanges, please refer to our Returns and Refunds Policy on our website.
10. Contact Us:
If you have any questions, concerns, or special shipping requests, please don't hesitate to contact us:
Phone: +373 69 170 732
11. Changes to this Shipping Policy:
We reserve the right to make changes to this shipping policy at any time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting.
Thank you for choosing Tor Design. We appreciate your business and look forward to serving you worldwide.